Field Service Technician - Reading

About the Role

Our client is actively recruiting a skilled Field Service Technician for their operations based in Reading . This role is responsible for providing essential on-site support, including the installation, maintenance, and repair of specialized equipment for a diverse client base. You will be expected to deliver high-quality technical service, diagnose issues effectively, and ensure customer satisfaction. The ideal candidate is self-motivated, possesses excellent technical skills, and is adept at managing their own schedule and workload effectively across various client locations.

Key Responsibilities

• Install, service, and repair equipment at customer sites according to manufacturer specifications.
• Conduct regular preventative maintenance checks to ensure equipment reliability and longevity.
• Diagnose technical problems using appropriate diagnostic tools and techniques.
• Provide timely and effective solutions to equipment malfunctions and operational issues.
• Maintain accurate service reports, including details of work performed, parts used, and time taken.
• Ensure customer satisfaction by delivering professional and efficient service.

Requirements

• Proven experience as a Field Service Technician or in a similar technical role.
• Strong mechanical and electrical aptitude with the ability to troubleshoot complex systems.
• Proficiency in reading and interpreting technical manuals and schematics.
• Excellent problem-solving abilities and attention to detail.
• Strong communication and interpersonal skills for effective client interaction.
• Must possess a valid UK driving license and be prepared for regular travel to customer sites.

Benefits

• Competitive salary and benefits package.
• Company vehicle provided for all business-related travel.
• Extensive training programs on new products and technologies.
• Opportunities for career progression within the company.
• A supportive work environment with a focus on team collaboration and individual success.