Fitness Centre Manager

About the Role

Our client is seeking an experienced and dynamic Fitness Centre Manager to oversee operations at their flagship facility in Aberdeen . You will be responsible for ensuring the smooth day-to-day running of the centre, driving membership growth, and maintaining the highest standards of customer service and facility upkeep. This role is perfect for a motivated individual passionate about the health and fitness industry, with a proven track record in management and a commitment to creating a welcoming and motivating environment for all members and staff, contributing directly to the success and reputation of the centre within the local community.

Key Responsibilities

• Manage all aspects of fitness centre operations, including staffing, scheduling, and budget adherence.
• Develop and implement innovative fitness programs and membership drives to increase revenue and customer engagement.
• Ensure the facility is impeccably maintained, clean, and safe, adhering to all health and safety regulations.
• Lead, motivate, and train a team of fitness instructors, reception staff, and support personnel.
• Handle customer inquiries, feedback, and complaints effectively to ensure high levels of member satisfaction.
• Monitor industry trends and competitor activities to identify opportunities for growth and service enhancement.

Requirements

• Proven experience in fitness centre management or a similar leadership role within the leisure industry.
• Strong understanding of fitness operations, sales, marketing, and customer relationship management.
• Excellent leadership, communication, and interpersonal skills, with the ability to inspire a team.
• Certification in First Aid and CPR is essential; relevant fitness qualifications are highly desirable.
• Proficiency in using gym management software and standard office applications.
• A genuine passion for health, fitness, and delivering exceptional member experiences.

Benefits

• Competitive salary package.
• Performance-based bonus opportunities.
• Significant discounts on gym memberships and related services.
• Opportunities for professional development and career advancement within a growing organisation.
• A vibrant and supportive work environment focused on health and well-being.