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French and German Speaking Customer Service Advisor

Job Description

French & German-Speaking Customer Service Advisor, Manchester City Based. Monday to Friday, 36.5 hours per week – with an early Friday Finish.

Responsibilities as French & German-Speaking Customer Service Advisor

Manage incoming calls and emails from French and German-speaking customers and Sales Managers
Respond to website and inbox queries professionally and efficiently
Process orders from French and German-speaking countries
Support order processing for other markets during busy periods
Book pallets and parcels via courier systems when required
Collaborate with internal departments on occasional tasks and projects Essentials as French & German-Speaking Customer Service Advisor
Minimum 3 years’ experience in an Export/ Customer Service role, with familiarity exporting products
Fluent in both French and German (written and spoken)
Excellent time management and communication skills
Working knowledge of Dynamics 365, CRM systems, or SAP will prove a strong advantage
Excellent Company Benefits package including competitive holiday allowance, product discounts and free onsite parking* If you are interested in this role as a French & German-Speaking Customer Service Advisor please apply now! Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on our website and Facebook for updates, recruitment information, new vacancies and more