Fundraising Administrator

About the Role

Our client is seeking a highly organized and detail-oriented Fundraising Administrator to provide essential administrative support to their fundraising team in Portsmouth . This role is crucial for the smooth operation of fundraising activities, ensuring accurate record-keeping, efficient processing of donations, and effective communication with supporters. You will be the backbone of the team, managing key data, supporting events, and ensuring that all administrative processes are handled efficiently and professionally, enabling the charity to maximize its efforts in Hampshire .

Key Responsibilities

• Accurately record and process all incoming donations, ensuring timely acknowledgement to donors.
• Maintain and update the donor database (CRM system) with accurate and up-to-date information.
• Provide administrative support for fundraising events, including registration, logistics, and communications.
• Respond to supporter inquiries via phone, email, and post in a professional and timely manner.
• Prepare fundraising reports and mailings as required by the team.
• Support the wider fundraising team with general administrative tasks, including filing and stationery management.

Requirements

• Proven experience in an administrative role , preferably within a charity or non-profit setting.
• Excellent organizational and time-management skills, with a high level of accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM databases .
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• A commitment to the mission and values of our client and the charity sector .

Benefits

• Competitive starting salary.
• Generous annual leave entitlement.
• Pension scheme.
• Opportunities for training and development within the fundraising support function.
• A positive and supportive work environment in Portsmouth .