Fundraising Administrator

About the Role

Our client is seeking a meticulous and enthusiastic Fundraising Administrator to support their vital work in Derby . This role is instrumental in ensuring the efficient processing of donations, maintaining accurate donor records, and providing essential administrative support to the fundraising team. You will play a key part in fostering positive relationships with supporters through prompt and accurate communication. This position offers a great opportunity for someone organised and passionate about the charity sector to contribute to significant fundraising efforts in Derby .

Key Responsibilities

• Process all incoming donations accurately and efficiently, issuing thank-you letters and receipts promptly.
• Maintain and update the donor database, ensuring all records are accurate, up-to-date, and compliant with GDPR.
• Provide comprehensive administrative support to the fundraising team, including preparing mailings, reports, and presentations.
• Assist with the organisation and execution of fundraising events and activities.
• Respond to donor inquiries via phone and email in a professional and timely manner.
• Support the team with ad-hoc administrative tasks as required to ensure smooth operation.

Requirements

• Previous experience in an administrative or data entry role, preferably within a fundraising or charity environment.
• Excellent organisational skills and a high level of accuracy and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM or donor databases.
• Strong written and verbal communication skills.
• A proactive approach and the ability to work effectively both independently and as part of a team.

Benefits

• A salary of 25000 per annum.
• Benefit from a hybrid working arrangement, offering flexibility between home and office.
• Be part of a rewarding and impactful charity.
• Pension scheme and paid time off.
• Opportunities for professional development in the charity sector.