General Administration Assistant - Theale - reading

Location: Theale, Reading

Emsans are looking for an organised and approachable General Administration Assistant to support the day-to-day running of the office and, when operational, a training centre.

About the role

You’ll be a first point of contact for general enquiries, help keep office supplies and facilities in order, and provide administrative support for training sessions. The role will involve a varied mix of reception, email, diary and practical office duties.

Key responsibilities

• Answer the general enquiries telephone line and direct calls to the appropriate person.

• Take details of technical enquiries received via the technical help desk line and pass them on.

• Monitor the sales email inbox, respond to enquiries where appropriate, and forward messages as needed.

• Respond to training enquiries, share or forward course information, costs and itineraries, and book trainees into the diary.

• Prepare for training sessions, which may take place up to two days per week. On course days, welcome and sign in trainees, give a basic induction covering fire alarm points and exits, and provide course bags and materials.

• Check the mailbox outside the front doors.

• Monitor stationery and equipment supplies and ensure they are replenished before they run low.

• Carry out the weekly fire alarm test at 10:00 am each Tuesday.

• Contact the relevant service providers when maintenance is needed—for example, for the boiler, air conditioning or warehouse shutter.

What we’re looking for

A helpful, reliable and well-organised person who is comfortable handling enquiries, keeping track of details and supporting colleagues with a range of administrative and practical tasks.

office based in Theale Reading Monday to Friday 09.00am to 17.00pm