German and Dutch speaking Customer Service Advisor

French Selection Uk

German and Dutch speaking Customer Service Advisor Location: London Salary: £35,000 per annum plus great benefits Ref: 4344DG

To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4344DG

The company: An international company providing specialist services within the healthcare and life sciences sectors.

Main duties

To deliver exceptional customer service to the German and Dutch market while providing essential administrative and office support to ensure the smooth running of daily operations.

The role

• Deliver excellent customer services via telephone, email and face-to-face interactions
• Respond to customer enquiries, resolve queries and provide professional product advice
• Build and maintain strong client relationships ensuring a positive customer experience
• Coordinate cases from initial instruction through to completion liaising with clients, laboratories and medical clinics worldwide
• Manage sample shipments, prepare and fulfil orders / samples
• Provide administrative support and general office duties
• Contribute to sales targets and the smooth running of the department

The Candidate:

• Fluent in German and Dutch (written and spoken) - Essential
• Previous experience in customer service desirable but not a requirement
• Proactive with the ability to use initiative, build strong client relationships and work effectively to tight deadlines.
• Excellent communication skills with organisational and problem-solving abilities
• IT literate

Salary: £35,000 per annum plus great benefits

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic