Global Shipping, Logistics & Aftersales Coordinator

Global Shipping, Logistics & Aftersales Coordinator – Industrial components & industrial equipment Location: Manchester, SK6 6AF Starting Salary: £30k – £35K per annum, DOE Contract: Full time, Permanent Working hours: 40 hr/week, Monday to Friday, 8am to 5pm, 1hr lunch Benefits: Opportunities to develop into more senior roles as the company grows, flexible working environment and supportive team culture, hands-on experience and a chance to make a genuine impact in a growing business! We are JV International, a small but growing company supporting production plants with critical spare parts and components. Based in the UK, we are a dynamic and innovative global project, procurement and engineering company committed to delivering top-notch solutions to meet the evolving needs of current and potential clients. Our size means every team member plays a key role, you won’t be just a number here! Instead, you’ll have the chance to make a real impact, gain broad exposure, and grow your career as we continue to expand. We are currently recruiting for a new team member to own the area of our shipping, logistics and aftersales support, with a stronger focus on global shipping within this role. This is the ideal for someone with experience in both air and sea freight who enjoys variety, autonomy, and working closely with external providers and other internal departments to deliver exceptional results. As our Global Shipping, Logistics & Aftersales team member you will:

• Solely responsible for logistics, shipping and aftersales for all our international sales.
• Coordinate and oversee the delivery of products domestically & internationally.
• Prepare and check shipping documents and liaise with shipping line.
• Assist with aftersales despatch issues and ensure customer complaints resolved quickly.
• Build and maintain strong logistics and customer relationships.
• Collaborate with internal teams to ensure accurate forecasted shipping costs & timely deliveries.
• Liaise with our warehouse to ensure timely inbound and outbound shipments
• Contribute to cost-saving initiatives and revenue growth strategies. In order to be successful in this role you must have:
• Experience in international logistics and shipping including exporting/importing goods internationally.
• Knowledge of shipping documentation (Bills of Lading, commercial invoices, CoO, LOC and COC
• Certified for Dangerous Goods.
• Experience of Sage is preferred
• Experience of the workings of a warehouse desirable.
• Strong communication and relationship building skills with shipping agents/freight forwarders and customers.
• Comfortable managing multiple priorities in a small, dynamic team environment.
• Commercially aware, adaptable, and eager to grow with the business.
• Full UK driving licence essential & Forklift licence would be preferable If this sounds like you and you are looking for a role where you can grow and make a difference, we’d love to hear from you. Please click on “APPLY” today! No agencies please