Guest Experience Lead – Front Office

Firmdale Hotels PLC invites applications for a Front Office Supervisor at Dorset Square Hotel. You will lead the front desk team, manage guest check-ins/check-outs, and ensure exceptional service with warmth and professionalism.

The role emphasizes proactive guest care, team leadership, and a polished presentation in a busy luxury hotel environment. We offer a competitive hourly rate, inclusive of service charge, along with health benefits, meals on shift, flexible scheduling, overtime pay for

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