Guest Experience Lead — Service & Team Growth

Benugo Limited in Southampton is seeking a hands-on hospitality team member to support daily operations during service and uphold the highest guest experience standards. You will resolve guest concerns calmly, upsell when appropriate, and maintain product knowledge of food and beverages.

The role emphasises inclusivity, leadership with kindness, and professional conduct at all times. The position offers shift meals, pension enrollment, generous leave, and access to wellbeing and career

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