Gym Floor Manager

About the Role

Our client is seeking a proactive and energetic Gym Floor Manager to oversee the operational excellence and member experience at their state-of-the-art fitness facility in Brighton . This role is crucial for maintaining a safe, motivating, and highly functional gym environment. You will lead a team of fitness instructors and gym assistants, ensuring exceptional service delivery, promoting fitness programmes, and driving member engagement. This is an excellent opportunity for a fitness professional to take on a leadership role within a vibrant East Sussex health club, making a real difference to the fitness journeys of its members.

Key Responsibilities

• Manage the daily operations of the gym floor, ensuring a clean, safe, and welcoming environment for all members.
• Lead, train, and schedule the team of fitness instructors and gym assistants, fostering a positive and high-performance culture.
• Conduct gym floor inductions, personal training sessions, and group fitness classes as required.
• Monitor gym equipment, ensuring it is well-maintained, safe, and operational, coordinating repairs as needed.
• Implement and promote fitness programmes, challenges, and events to enhance member engagement and retention.
• Provide exceptional customer service, addressing member inquiries and resolving issues promptly and effectively.

Requirements

• Proven experience in a fitness leadership or supervisory role within a gym or fitness centre.
• Relevant fitness certifications (e.g., CIMSPA, REPs Level 2/3).
• Strong knowledge of exercise principles, programming, and health and safety standards.
• Excellent communication, leadership, and interpersonal skills.
• A passion for fitness and motivating others to achieve their health goals.
• Customer-service oriented with a proactive approach to problem-solving.

Benefits

• Competitive salary and potential for performance bonuses.
• Complimentary gym membership and access to all facilities.
• Opportunities for further fitness education and certification.
• Staff discounts on personal training and other services.
• Supportive team environment with clear career progression pathways.
• Pension scheme.