Gym Operations Supervisor

About the Role

Our client seeks a motivated Gym Operations Supervisor to ensure the highest standards of service and facility management at their popular gym in Manchester . You will be instrumental in leading the front-of-house team, maintaining equipment, and ensuring a positive and safe experience for all members. This role is crucial for upholding the gym's reputation and driving operational efficiency, contributing to a vibrant fitness community.

Key Responsibilities

• Supervise and support the gym's front-line staff, including reception and fitness attendants.
• Conduct regular facility inspections, ensuring cleanliness and operational readiness of all equipment.
• Manage member inquiries, feedback, and complaints effectively.
• Assist in the implementation of gym policies and procedures.
• Ensure a safe and welcoming environment for all gym users.
• Support the management team in achieving operational and revenue targets.

Requirements

• Previous experience in a supervisory role within the fitness or leisure industry.
• Strong understanding of gym operations and health and safety protocols.
• Excellent leadership and interpersonal skills.
• Customer-focused with a commitment to providing exceptional service.
• Ability to troubleshoot and resolve operational issues promptly.
• First Aid certification is highly desirable.

Benefits

• Competitive salary and potential for performance-based incentives.
• Opportunities for professional development and career growth within the fitness sector.
• Complimentary gym membership and staff discounts on services.
• A dynamic and supportive working environment.
• Stable full-time employment in a thriving industry.