Head of B2C Sales | Global Sales Transformation

Cactus Search is looking to connect with an experienced Head of B2C Sales for a senior, internationally focused opportunity.

This is a strategic leadership role for someone who knows how to turn sales strategy into measurable commercial results — improving conversion, maximising revenue and transforming the way customer management and contact centre sales operations perform.

The role will focus on:

Leading a global B2C sales development and transformation agenda. Improving lead-to-sale conversion, customer acquisition and revenue generation. Identifying opportunities to optimise sales processes, customer journeys and onboarding. Using data, insight and commercial analysis to shape sales strategy and demonstrate business impact. Working across operations, marketing, technology and senior leadership to deliver sustainable improvements. Embedding new ways of working and ensuring transformation translates into measurable, lasting results. We're keen to hear from leaders who bring:

Extensive experience in contact centre sales, customer management or B2C revenue operations. A proven track record of delivering sales performance and conversion improvements at scale. Experience leading strategic change across multiple teams, regions or international markets. The ability to balance commercial ambition with customer experience, operational efficiency and effective implementation. This is an opportunity to make a genuine impact on a large-scale sales operation, shaping both the strategy and its delivery.

Interested in learning more? Drop our team your CV & we can discuss in more depth.

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