Head of Clinical Quality and Governance

Help us make sure every person we care for receives safe, effective and compassionate care, every single time.

Every year, our clinical teams support hundreds of patients and families across Milton Keynes, none of it would be safe or effective without excellent clinical governance behind it.

We're looking for an experienced clinical governance and quality leader to take ownership of clinical governance and quality assurance: someone who can build a culture where learning and improvement come naturally, where regulatory compliance is a source of confidence rather than anxiety, and where every member of our clinical team feels supported to deliver their best work.

About the role

As Head of Clinical Quality and Governance, you'll join a supportive clinical leadership team and help nurture the systems and culture that keep our care safe, effective and continually improving. Working in close partnership with our Director of Clinical Services and clinical leads across the organisation, you'll provide trusted guidance on clinical audit, risk management and learning from incidents.

You'll work closely with the Head of Governance, Performance & Improvement and Registered Manager to ensure our readiness for Care Quality Commission inspections; prepare our annual Quality Account and fulfil the role of Controlled Drugs Accountable Officer.

This is an opportunity to bring your expertise into a collaborative environment where your contribution will be valued and where learning is shared openly. Together, we'll make sure good governance is felt in every ward round, home visit and conversation with a family - not simply held in a policy folder.

What you'll bring:

• Experience in a senior clinical governance, quality or risk management role within a health or social care setting.

• A confident, working knowledge of the Care Quality Commission's fundamental standards, and experience of preparing for and hosting regulatory inspection.

• A track record of leading clinical audit and quality improvement programmes that lead to real, visible change.

• Experience of investigating incidents and complaints, ideally including root cause analysis and the Patient Safety Incident Response Framework (PSIRF).

• The confidence to present clearly, and the warmth to support a nurse having a difficult day.

• A genuine commitment to the values and mission of hospice care.