Head of Property Services Scotland

Job Title: Head of Property Services Scotland
Contract Type: Permanent
Salary: £70,107 per annum (review 12 months successful performance in the role)
Working Hours: 35 Hours per week
Working Pattern: Monday-Friday/Hybrid
Location: Irvine

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

The difference you'll make as a Head of Property Services
As Head of Property Services, you will lead the delivery of safe, high-quality and sustainable homes for our customers. Through strategic investment, asset management and service improvement, you'll help shape the future of our housing portfolio, deliver excellent customer outcomes and support Riverside Scotland's long-term growth and sustainability ambitions.

About you
You are an experienced property leader with a strong track record of delivering asset, compliance or property services at a senior level. Commercially astute and customer-focused, you build strong partnerships, lead high-performing teams and use data and insight to drive informed decisions. Passionate about improving homes and communities, you thrive on delivering meaningful change and lasting impact.

Why Riverside?
At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you'll enjoy:
• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to be considered.
We encourage you to apply even if you don't meet all the criteria on the job description, at Riverside we recruit to potential not just on skills and experience.

Role Profile
Strategic Asset Management
• Lead the development and implementation of Riverside Scotland's Asset Management Strategy and associated investment programmes.
• Ensure the effective management of housing assets throughout their lifecycle through robust asset intelligence, performance monitoring and option appraisal.
• Develop long-term investment plans which maintain high quality homes, improve customer experience and deliver value for money.
• Provide strategic advice to the Managing Director and Senior Leadership Team on stock condition, asset performance, sustainability and investment priorities.
• Ensure asset decisions align with Riverside Scotland's Homes Strategy, Brighter Future Together Strategy and wider Group objectives.
• Lead strategic reviews of assets to identify opportunities for rationalisation, regeneration, acquisition and portfolio enhancement.

Property Compliance and Building Safety
• Ensure full compliance with all statutory, regulatory and landlord health and safety obligations.
• Lead compliance programmes covering gas, electrical, fire, water safety, asbestos, lifting equipment and emerging compliance requirements.
• Maintain robust compliance systems, performance reporting and assurance frameworks.
• Ensure accurate and accessible compliance data is maintained and regularly validated.
• Provide assurance to the Board, Managing Director and Group colleagues regarding compliance performance and risk.
• Establish and maintain effective risk management arrangements for all property-related activities.

Investment, Repairs and Planned Maintenance
• Lead the planning and delivery of planned maintenance and major investment programmes.
• Ensure investment programmes are customer-focused, deliver value for money and achieve agreed quality standards.
• Oversee stock condition survey programmes and ensure asset intelligence remains accurate and up to date.
• Monitor contractor performance and programme delivery against cost, quality, customer satisfaction and compliance measures.
• Ensure effective integration between asset management, responsive repairs and customer services.

Sustainability
• Lead Riverside Scotland's approach to sustainability and energy efficiency initiatives.
• Develop and oversee programmes that improve the energy performance of homes and