Head of UK Hub Operations

Position : Head of UK Hub Operations Contract Type : Permanent - 40 hours per week Location : Pall-Ex House, Victoria Road, Ellistown, Coalville, Leicestershire, LE67 1FH Working hours : Monday to Friday – variable hours (Nights)

Why choose Pall-Ex? Want to work for an award winning, market leading and successful business? We are an ambitious, innovative and growing Pallet Network providing excellent service to our customers. We have a unrelenting focus on being an employer of choice, to ensure our employees love coming to work and enjoy

• competitive pay rates

• bonus

• company car

• range of useful benefits

• pension

• enhanced annual leave – increased with length of service milestones

• life cover

• supportive employee assistance programs

… and much more!

We want you to stay with us long term, so we surround you with a friendly supportive team, award winning training and upskilling opportunities. We listen, continuously improve and provide benefits that grow with your length of service and dedication.

About the role

Duties include:

• Lead, while setting high expectations and performance objectives

• Ensure Daily planning service and cost requirements are met

• Ensure Depot service results are achieved daily in line with agreed targets

• Ensure Legality and Compliance within the hub operations

• Effective management of teams and agreed targets and KPI’s

• Support customer development and retention in line with agreed targets

• Training matrix and action plans are developed and achieved in line with set targets

• Recruitment in all areas is met in line with budgetary requirements with a focus on removal of agency associated costs

• Achieve KPI’s through management team by coaching, mentoring and developing to achieve and exceed.

• Ensuring all HR policies and procedures are adhered to

• Ensuring all H&S policies and procedures are adhered to

• Working towards and supporting Company goals, values and objectives;

• Help create a positive safety culture and make an effective contribution to the business.

• Provide leadership for the Hub operations teams ensuring all team members know the objectives and purpose for the day operation.

The ideal candidate will have:

• Integrity, professionalism and honesty.

• Ability to work under pressure

• Ability to work well independently and part of a team

• Build and maintain strong working relationships

• Confidence to problem solve and make decisions

• Proactive and positive.

• Good knowledge of Microsoft applications.

Your career development? We take every employee's career and development seriously. If you want to be the very best long term, or you have a vision to progress to other roles over time, we have dedicated learning and development pathways that are open to every employee. All employees are offered career discussions, so there are always opportunities to plan your next career move within Pall-Ex.

Diversity and Inclusion We believe the diversity of our employees as critical to our on-going success. By our employees feeling that they can bring their authentic selves to work every day will ensure we achieve excellence.

Proud to support

Awarded the Gold Armed Forces Covenant and therefore we encourage veterans to apply for our roles and if the essential criteria is met then we will endeavour to offer an interview

We are a Disability Confident Employer

If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best