Hearings Coordinator

Hearings Coordinator

Salary: £36,071 - £41,642 pa pro rata (Basic salary + Location allowance)

Location: London – Hybrid (2 days in the office, 3 days working from home)

Contract: Fixed-term contract for 6 months

Hours: Full-time

We have an exciting opportunity for a Hearings Coordinator in our Hearings team, to play a central role in the provision of coordinated administrative support before and after hearings. The Hearings Coordinator will identify and resolve problems which arise during the run-up to hearings and be responsible for post-hearing administration.

The Dental Professionals Hearings Service (the Hearings Service) conducts hearings for cases investigated and brought by the General Dental Council (GDC). Cases are adjudicated by independent committees consisting of lay and dental professional panellists.

The Hearings Service is administratively separated from the GDC.

Hearings are formal adjudication proceedings. Decisions made at hearings can have serious consequences for the dental professionals and can be difficult and stressful for all those involved. Cases often include patients, witnesses and legal representatives.

About the role

• Preparation of appropriate pre-hearing documentation for upcoming hearings, by liaising with panel members, hearings listing staff and internal and external legal teams.
• Undertake appropriate post-hearing correspondence and document handling.
• Document publications on the GDC website and Register, ensuring consistency of text and adhering to GDPR guidelines.
• Coordinating and listing appeal applications.
• Database (CRM) updating, quality control and reporting for external organisations.

About you

• Experience in administration, with strong IT/Microsoft Office skills, as well as the ability to use data for reporting purposes.
• Excellent written communication skills to read, understand and draft correspondence in response to complex documentation and legal advice; and verbal/inter-personal communication skills to liaise with a range of internal and external contacts including panellists, advisers, registrants and appellants.
• Ability to plan and prioritise work with strong time management, including monitoring key tasks and meeting strict deadlines, and adapting to unexpected developments.
• Commitment to team working.
• Ability to work sensitively with confidential information.

Benefits

The GDC is committed to creating a diverse and inclusive workplace that provides an environment that reflects our values and culture and allows employees to flourish.

To support this, we offer a range of family-friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.

Some of our benefits include:

• 27 days’ holiday (plus statutory), rising to 30 days after 2 years’ service (pro rata)
• Flexitime scheme
• Employer pension contributions up to 10%
• Buy/Sell annual leave
• Enhanced Maternity, Paternity and Adoption leave from 1 year’s service
• Life assurance, income protection plan and enhanced sick leave policy
• Staff discounts, including eye care contributions and discounted gym membership

We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.

How to apply:

For further details about the role and to apply, please click the apply button.

As part of your supporting statement, please provide specific examples of your work experience that align to the below areas, using the STAR format:

• Experience of administration, with strong IT/Microsoft Office skills, as well as the ability to use data for reporting purposes.
• Excellent written communication skills to read, understand and draft correspondence in response to complex documentation and legal advice; and verbal/inter-personal skills to liaise with a range of internal and external contacts.
• Ability to plan and prioritise work with strong time management, including monitoring key tasks and meeting strict deadlines, and adapting to unexpected developments.

Closing date: 23:59 on 15 November 2026

Interviews will take place over Microsoft Teams on 25/26 November 2026

Please note that we reserve the right to bring this recruitment campaign to an end without notice, and we encourage all interested candidates to apply as soon as possible.

Please no agencies unless instructed otherwise