Helpdesk Operator/Scheduler

Building a sustainable tomorrow

BAM UK & Ireland is recruiting a Heldesk Operator/ Scheduler to join our FM segment of the business. Based out of our offices in Salford. Working 37.5 Hours per week Monday - to Friday.

The role of the Support Services Administrator will be to co-ordinate, schedule and manage PPM activates including sub-contractor management, service PO renewals, co-ordination with site teams, collation and upload of service reports and compliance reporting to site management. Please note that PFI experience is essential for this role.

Making Possible

Duties will include (not limited to):

• Provide support to the Facilities Management team.
• Generate, schedule and complete PPM tasks to ensure SLA compliance.
• Liaise with sub-contractors to arrange attendance & chase for reports to complete tasks.
• Daily monitoring of outstanding work and progress to completion.
• Service Purchase order generation.
• Generation of weekly outstanding task reports for all sites.
• Review outstanding PO’s for previous service years and chase for updates and complete.
• Assist with preparation of monthly client reports (first draft to be issued 1st working day of each month).
• Ad hoc tasks as and when required.
• General admin support/duties.

What’s in it for you?

A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development.

What do you bring to the role?

• PFI experience essential.
• Scheduling & planning experience essential.
• FM experience essential.
• We are looking for someone with good IT skills.
• Concept CAFM experience desirable.
• Organised and self-starter and can manage their own work load & can work as part of a team.
• Strong attention to detail.
• Good communication skills (oral & written).

About BAM

Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe.

We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.

The application process

BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible