Housing Officer

Housing Officer

Location: Buckinghamshire Salary: £35,610 Hours: 40 hours per week, Monday to Friday, on a rotating shift pattern of either 8:00am–4:30pm or 12:30pm–9:00pm. Contract Type: Permanent

Purpose of the Role

Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Buckinghamshire area.

The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures.

Duties and Responsibilities

Supporting Service Users

• Manage a caseload of Service Users.

• Conduct dispersals, inductions, and welfare checks.

• Signpost SUs to local services (e.g., healthcare, shops).

• Arrange and support transport or relocation as needed.

• Ensure the health, safety, and timely move-on of Service Users.

Managing Properties

• Conduct monthly inspections and arrange necessary maintenance.

• Prepare properties for re-occupation or hand back to landlords.

• Maintain compliance with health and safety standards.

• Ensure minor repairs are completed and inventory is managed.

Required Skills

• Experience as a Housing Officer or similar role.

• Awareness of diverse cultures and backgrounds.

• Empathetic, adaptable, and resilient.

• Strong problem-solving and communication skills.

• Well-organised with effective planning abilities.

• Able to work independently and as part of a team.

• Full UK driving licence required.

Benefits

• 25 days annual leave plus bank holidays

• Health Membership

• Life cover

• 6-month probation period

• 4% employer and 4% employee pension contribution

• Laptop, phone, and other equipment as needed

• Employee Assistance Programme

• Referral scheme

The successful candidate will be required to undergo a satisfactory DBS check, in accordance with the responsibilities of the role.

Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today