Housing Officer
- Kent
- Contract·Hybrid
- Full time
- £28 - £31 Per Hour
Job Description
We are currently recruiting for an experienced Housing Officer to join a well-established Housing Association covering a patch across Kent on a temporary basis.
This is an excellent opportunity for an experienced housing professional with a strong background in tenancy management and delivering high-quality housing services within the social housing sector.
Key Responsibilities of a Housing Officer:
Manage a designated patch of properties, providing an effective and customer-focused housing management service. Deliver all aspects of tenancy management, including sign-ups, tenancy sustainment, breaches of tenancy, ASB, neighbour disputes and tenancy enforcement. Conduct estate inspections and ensure communal areas are maintained to a high standard. Carry out home visits and maintain regular contact with residents. Work closely with internal teams and external agencies to resolve tenancy-related issues. Support residents to sustain their tenancies and promote successful communities. Identify and escalate safeguarding concerns where appropriate. Monitor and manage rent-related issues, making referrals where necessary. Maintain accurate records and update housing management systems in a timely manner.What We'd Love to See:
Previous experience working as a Housing Officer within a Housing Association or Local Authority. Strong knowledge of tenancy management within social housing. Experience managing a housing patch independently. Confident dealing with ASB, tenancy breaches and resident enquiries. Excellent communication and customer service skills. Strong organisational skills with the ability to manage a varied workload. Full UK driving licence and access to a vehicle – essential.Benefits of this Housing Officer role:
Competitive hourly rate Hybrid working Temporary contract with a well-established Housing Association Opportunity to work across a varied Kent housing patch Supportive working environment Immediate opportunity for an experienced Housing OfficerIf this Housing Officer role is of interest, please apply or contact (url removed)