Hybrid Complaints Resolution Specialist – Housing

Accent Housing Group is seeking a Complaints Resolution Partner to join its busy Complaints team in Peterborough on a hybrid basis. You will investigate issues, speak with contractors and internal teams, and deliver empathetic, accurate responses to customers within regulated timescales.

The role focuses on fair outcomes, continuous improvement, and strong customer support. Training will be provided, with progression opportunities and a competitive salary.

#J-18808-Ljbffr