IAM Technical Analyst – L2 Support (Microsoft Identity Manager)

We're Hiring: IAM Technical Analyst – L2 Support (Microsoft Identity Manager)

📍 Location: Sheffield, UK – 2 days onsite per week 💷 Rate: Up to £450/day | Inside IR35 🏦 Industry: Banking / Financial Services

We are looking for an experienced IAM Technical Analyst to join a strategic Identity and Access Management modernisation programme within a leading global banking organisation.

The ideal candidate will have hands-on experience supporting Microsoft Identity Manager (MIM), strong SQL Server troubleshooting skills and a good understanding of .NET applications and identity integrations.

Key Requirements:

✅ Hands-on experience with Microsoft Identity Manager (MIM), including MIM Sync, MIM Service, connectors, run profiles and provisioning workflows.

✅ Strong L2 application/production support experience, including incident management, problem management, service restoration and root cause analysis.

✅ Strong SQL Server / T-SQL skills for data investigation, troubleshooting and reporting.

✅ Working knowledge of .NET/C# applications, application logs, configurations and troubleshooting.

✅ Good understanding of Active Directory, Entra ID, LDAP, Kerberos, NTLM and authentication protocols.

✅ Experience resolving identity synchronisation errors, provisioning failures and integration issues.

✅ Knowledge of ITIL processes, change management, operational monitoring and technical documentation.

✅ Strong stakeholder communication skills and experience working with global technical teams.

⭐ Previous HSBC experience is highly preferred.

⭐ Banking or regulated financial services experience is desirable.

📩 Interested candidates, please DM me or share your updated CV to discuss this opportunity.

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