Impactful Complaints Resolution Specialist

Accent Group Limited in Peterborough is seeking a customer-focused Complaints Resolution Partner to join our busy Complaints team. You will investigate issues, work with contractors and internal teams, craft clear, empathetic responses, and keep customers informed within regulated timescales to ensure compliant outcomes.

This 12-month fixed-term contract is hybrid with initial onsite training. We offer generous leave, a health plan, pension options, flexible working, and development

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