Import/Export Specialist

Import and Export Specialist | Newmarket | £40,000 - £45,000 | Permanent

We're partnering with a highly respected manufacturing business that imports and exports across the globe. As they continue to grow, they're looking for an Import & Export Specialist to become a key part of their close-knit team, ensuring products reach customers worldwide whilst navigating the complexities of international trade and compliance. This is a role for someone who enjoys variety, thrives on problem-solving and takes pride in keeping things moving behind the scenes. You'll work across multiple departments, build relationships with international customers and distributors, and become a trusted expert within the business.

Why Join?

This is a business that truly values its people. Collaboration sits at the heart of how they operate, with teams working closely together to achieve shared goals rather than operating in silos. Employee voices are actively encouraged, ideas are welcomed regardless of job title, and open communication is embedded throughout the organisation. You'll be joining a supportive environment where people are trusted to take ownership, contribute improvements and make a meaningful difference. The culture is friendly, down-to-earth and highly collaborative, making it an excellent opportunity for someone who enjoys building strong working relationships and being part of a team that genuinely supports one another.

The Role

You will be responsible for coordinating international shipments from order through to delivery, ensuring all documentation is accurate, compliant and delivered on time. Working closely with Sales, Production, Purchasing, Engineering and Finance, you'll act as a central point of coordination, helping to ensure customers receive an exceptional service whilst maintaining compliance with import and export legislation.

Key responsibilities include:

• Managing international customer orders and export shipments
• Preparing and processing export documentation
• Coordinating shipments with freight partners and distributors worldwide
• Managing and presenting Letters of Credit
• Supporting customs compliance and import/export regulations
• Coordinating Carnets and exhibition shipments where required
• Supporting Inward Processing Relief (IPR) administration and reporting
• Building strong relationships with customers, distributors and internal stakeholders
• Working closely with production teams to ensure smooth order fulfilment
• Providing support with quotations and wider commercial activities when required

About You

We're looking for someone who combines strong import/export knowledge with excellent communication and relationship-building skills.

You'll likely bring:

• Experience within import/export, international logistics or global trade
• Knowledge of export documentation and customs procedures
• Experience working with Letters of Credit
• Strong organisational skills and attention to detail
• Confidence communicating with customers and stakeholders at all levels
• Experience within a manufacturing environment (desirable)
• Knowledge of Carnets and/or Inward Processing Relief

What's On Offer?

1. £40,000 - £45,000 salary
2. 25 days annual leave - increasing with service to 303.
3. Pension scheme with employer contribution (7% employer)
4. Life assurance
5. On-site parking
6. A supportive and collaborative working environment
7. The opportunity to join a business where your expertise is valued and your voice is heard

If you're looking for a role that combines international trade, customer engagement, operational coordination, and genuine influence within a business, we'd love to hear from you.

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