Income & Administration Officer

Job Advertisement: Income & Administration Officer

Location: Camden, Greater London Contract Type: Temporary (3 Months) Hours: 35 hours per week Salary: £16.33

Our client, a prominent organisation in the housing sector, is seeking an experienced Income Management Officer with essential court experience to join their dynamic team in Camden. This is an exciting opportunity for a motivated professional to make a meaningful impact in the community by maximising rental income and supporting tenants in need.

Role Purpose: The successful candidate will take ownership of rent arrears and debt recovery cases, implementing effective strategies to prevent homelessness and sustain tenancies. Key responsibilities include:

Managing rent and former tenant arrears, rechargeable repairs, and court costs. Delivering proactive debt prevention and arrears recovery strategies. Preparing high-quality court documentation and representing the organisation in legal proceedings. Conducting home visits to assess affordability and negotiate repayment plans. Collaborating with Housing Officers to prevent tenancy failures.

Essential Experience and Skills:

Proven experience in housing income management or debt collection. Familiarity with managing legal possession proceedings and attending court. Strong communication and negotiation skills, with a customer-focused approach. Ability to manage challenging conversations and a demanding caseload effectively.

What Makes This Role Exciting?

This position is ideal for a resilient professional who thrives in a fast-paced environment. If you are passionate about helping tenants while achieving income collection targets, this role could be your perfect match!

Desirable Experience:

Background in a housing association or local authority housing service. Knowledge of welfare benefits and Universal Credit.

If you have the experience and enthusiasm to excel in this role, our client would love to hear from you! This is a fantastic opportunity to contribute to a vital cause while advancing your career in the housing sector. Don't miss out on the chance to make a difference!

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