Individual Giving Manager (Senior Consultant)

Role: Individual Giving Manager (Senior Consultant)- Royal Trinity Hospice

Reporting to: Director of Fundraising and Head of Fundraising

Hours of Work: 37.5 hours per week

Salary: Up to £45,000 (depending on experience)

Closing Date: Friday 06 November 2026

Location: Royal Trinity Hospice - Clapham, London (hybrid)

Application: CV and covering letter

ABOUT COMPTON

Compton is the UK's leading fundraising consultancy, with seven decades of experience helping charities and not-for-profit organisations achieve ambitious annual, capital and legacy campaigns. Our clients know us as 'the trusted name in fundraising' because we deliver transformational results while strengthening the teams behind them. At Royal Trinity Hospice, the Compton team works as one integrated fundraising team, combining strategic consultancy expertise with hands-on delivery.

ABOUT ROYAL TRINITY HOSPICE

Royal Trinity Hospice is the UK's oldest hospice, providing expert, compassionate care to a community of approximately 950,000 people across central and south-west London. Trinity delivers specialist end-of-life and palliative care at the hospice and in the community, alongside vital support and counselling for patients' families and friends.

ABOUT THE ROLE

Individual giving is central to Trinity's fundraising success, already generating approximately £500,000 each year. This is an exciting opportunity for an experienced, ambitious and insight-led fundraiser to build on a strong foundation, accelerate sustainable net income growth and inspire deeper, longer-lasting supporter relationships.

You will lead the development and delivery of Trinity's individual giving strategy, spanning direct marketing appeals and regular giving. With the scope to shape priorities and drive performance, you will manage budgets and forecasts, turn data and insight into action, and deliver integrated campaigns across direct mail, digital and other appropriate channels.

Combining strategic leadership with hands-on delivery, you will work closely with the Head of Fundraising and the Director of Fundraising.

You will manage and develop the Individual Giving Executive, bring together colleagues across Fundraising, Communications and Marketing, and build productive relationships with external agencies and suppliers.

You will also be part of Compton's wider consultancy team, with opportunities to share your expertise through individual giving reviews, benchmarking exercises and projects for other Compton clients-broadening your impact and professional experience.

KEY OBJECTIVES

Deliver sustainable growth in net income from the individual giving portfolio, with a particular focus on regular giving.

Build on existing success by developing and implementing a clear, multi-year individual giving strategy.

Create a compelling supporter journey that deepens engagement, builds loyalty and reduces attrition.

Lead and develop the Individual Giving Executive.

KEY RESPONSIBILITIES

Strategy and Performance: Develop and deliver the individual giving strategy; set and manage income and expenditure budgets and forecasts; establish meaningful KPIs; report clearly on performance; and implement improvement plans where results are below target.

Campaign Management: Lead acquisition, appeals, regular giving, retention and donor development campaigns from audience selection and proposition development through to delivery, testing, evaluation and optimisation.

Data and Insight: Use supporter data, segmentation, testing and analysis to identify opportunities, guide campaign decisions and improve performance, while providing clear and timely reporting to the Fundraising leadership team.

Compliance: Ensure all activity complies with relevant data protection, fundraising regulation, consent, preference and organisational policies.

Leadership: Line manage and develop the Individual Giving Executive by setting clear objectives, providing regular supervision and constructive feedback, supporting professional development and creating accountability for high-quality delivery.

Work collaboratively across Fundraising, Communications and Marketing, clinical teams and other departments to deliver coordinated activity and a consistent supporter experience.

Contribute to cross-team planning, events and wider fundraising priorities, including occasional activity outside normal working hours.

Provide expert input to Individual Giving reviews and consultancy projects for other Compton clients.

PERSON SPECIFICATION

Essential experience and knowledge

Significant experience of individual giving, direct marketing or supporter-led fundraising, with responsibility for planning, delivering and evaluating integrated campaigns across at least two channels.

A strong track record of managing income and expenditure budgets, delivering against financial targets, and using campaign results to improve performance and return on investment.

Experience of regular giving acquisition, retention and donor development, with a clear understanding of the economics of committed giving.

Experience of using data, segmentation, testing and analysis to inform decisions and optimise results.

Essential skills and characteristics

Strategic and commercial thinking, with the ability to translate ambition into prioritised, deliverable plans.

Excellent written and verbal communication, including the ability to develop persuasive fundraising propositions and give clear creative feedback.

Strong numerical and analytical skills, with the ability to interpret complex campaign results, identify significant trends and translate findings into clear, practical recommendations for colleagues and senior stakeholders.

Strong project management and organisational skills, with the ability to manage multiple campaigns, deadlines and stakeholders.

Desirable

Experience in a hospice, healthcare or other sensitive cause environment.

WHAT WE OFFER

25 days' annual leave plus bank holidays, rising with service.

Standard Life pension scheme with company contributions starting at 3%.

Life assurance paying a multiple of annual salary.

Discretionary performance bonus.

Compton conferences and other learning and development opportunities.

Employee Assistance Programme offering free 24/7 support, counselling and advice.

Regular team socials, workshops and company-wide events.

HOW TO APPLY

If you are ready to use your individual giving expertise to drive growth and help more people receive exceptional end-of-life care, we would love to hear from you.

Please email your CV and a covering letter to Anthony Davison-Kieras via Charity Job. Only applications via Charity Job will be considered for this post.

Your letter should explain why this opportunity appeals to you and show how your experience meets the essential criteria in the person specification.

Applications close on Friday 06 November 2026.

Compton encourages applications from people of all backgrounds and is committed to creating a workforce that reflects our society and brings together a wide range of skills, perspectives and experiences.

We will be actively interviewing suitable candidates as they apply, so may close this vacancy before the closing date advertised.