Inside Sales Specialist

About the Role

Our client is seeking a proactive and detail-oriented Inside Sales Specialist to join their vibrant team in Edinburgh . This role is key to driving sales through inbound lead management and outbound prospecting, focusing on qualifying potential customers and guiding them through the initial stages of the sales funnel. You will work closely with the external sales team to ensure a seamless handover of qualified leads, contributing directly to revenue generation. This is an excellent opportunity for an ambitious individual with strong communication skills and a passion for sales, looking to develop their career in a supportive and dynamic environment.

Key Responsibilities

• Respond promptly and professionally to inbound sales inquiries via phone, email, and web forms.
• Conduct outbound calls and emails to generate new leads and identify sales opportunities.
• Qualify prospects based on established criteria to determine their needs and potential fit for our solutions.
• Schedule appointments and demos for Account Executives and Senior Sales staff.
• Maintain accurate and up-to-date customer records in the CRM system.
• Collaborate with marketing to support campaigns and provide feedback on lead quality.

Requirements

• Previous experience in inside sales , telesales, or a customer service role with a sales focus.
• Excellent communication, active listening, and interpersonal skills.
• Strong organizational skills and the ability to manage multiple tasks effectively.
• Proficiency in using CRM software (e.g., Salesforce ) and other sales tools.
• A proactive attitude and a desire to achieve and exceed sales targets.
• Ability to work effectively both independently and as part of a team.

Benefits

• Competitive base salary plus performance-based bonuses.
• Hybrid working model offering a balance between office and remote work.
• Comprehensive health and dental benefits.
• Opportunities for training and professional development in sales techniques.
• A positive and collaborative team culture focused on growth.