Installation Office Manager

Job Title: Installation Office Manager

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.

Location: Ashford, Kent

Salary: Competitive

Job Type: Full time, Permanent

Working Hours: Monday to Friday

Boon Edam is a world market leader in commercial, high-end entrance solutions. We have manufacturing facilities in the Netherlands, USA, and China, with a network of international sales offices supporting our customers worldwide.

Are you an experienced office operations leader with strong commercial awareness and a passion for delivering projects right first time? We're looking for an Installation Office Manager to lead our Install Desk team, ensuring efficient project administration, labour planning, and operational support for our field-based Project Managers.

This role is based in our Head Office in Ashford, Kent and therefore, the successful candidate will need to live within a daily commutable distance of the office.

What do we expect from you:

As Installation Office Manager, you will take ownership of the Install Desk function, leading the team and overseeing day-to-day operations to ensure projects are accurately managed and delivered in line with business objectives.

You'll be responsible for supporting Project Managers through effective administration, labour planning and reporting, allowing them to focus on the successful delivery of customer projects. You will be highly organised, commercially aware and confident managing both people and processes in a fast-paced environment.

Your responsibilities will include:

• Managing the Install Desk operation to support the successful delivery of installation projects across the UK.
• Leading, motivating and developing the Install Desk team, setting clear objectives and performance expectations.
• Overseeing labour planning activities to ensure technicians and subcontractors are deployed efficiently.
• Managing SAP-based project administration, including variations, margin adjustments, applications and final accounts.
• Producing accurate management reports covering revenue forecasts, project performance, labour utilisation and forecasting accuracy. xwwtmva
• Supporting month-end activities, including turnover reporting, work in progress management and final project billing reviews.