Insurance Administrator

About the Role

Our client is seeking a highly organized and efficient Insurance Administrator to support their operations in Wolverhampton . This role is essential for ensuring the smooth running of the insurance department, handling a variety of administrative tasks related to policy management, customer queries, and internal record-keeping. You will be an integral part of the team, providing crucial support to brokers, underwriters, and customers alike. The ideal candidate will possess excellent attention to detail and a proactive approach to problem-solving. This role offers a great entry point into the insurance industry for motivated individuals in the Wolverhampton area.

Key Responsibilities

• Manage and maintain policy records, ensuring accuracy and completeness.
• Process new business applications, renewals, and policy changes efficiently.
• Respond to customer inquiries via phone, email, and in person, providing information and resolving issues.
• Assist the underwriting and claims teams with administrative tasks and documentation.
• Prepare reports and correspondence as required by management.
• Ensure compliance with company procedures and regulatory requirements.

Requirements

• Previous administrative experience, preferably within an office or customer service environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer skills.
• Excellent organizational skills and a meticulous approach to detail.
• Strong communication and interpersonal abilities.
• Ability to work effectively as part of a team and independently.
• A willingness to learn and develop within the insurance sector is essential.

Benefits

• Competitive starting salary with potential for future growth.
• Work in a supportive team environment in Wolverhampton .
• Comprehensive training programme provided.
• Company pension scheme.
• Generous annual leave allowance.
• Potential for career advancement within the company.