Insurance Claims Assessor

About the Role

Our client is looking for a detail-oriented and methodical Insurance Claims Assessor to join their growing team in Norwich . This role is crucial in evaluating the validity and value of insurance claims, ensuring fair and accurate settlements are made in accordance with policy terms. You will interact with policyholders, investigate claims thoroughly, and make informed decisions. This is an excellent opportunity for an individual with a keen eye for detail and strong analytical skills to contribute to a reputable insurance company in Norfolk , working within a supportive, office-based environment.

Key Responsibilities

• Assess and evaluate insurance claims to determine coverage and liability.
• Investigate claim details by reviewing documentation, interviewing parties, and conducting site visits if necessary.
• Calculate and negotiate claim settlements based on policy terms and evidence.
• Maintain accurate and comprehensive records of all claim assessments and decisions.
• Ensure compliance with company procedures and regulatory requirements.
• Provide clear explanations of decisions to policyholders and stakeholders.

Requirements

• Previous experience in insurance claims handling, assessment, or adjusting.
• Strong understanding of insurance policies and claim assessment principles.
• Excellent analytical and problem-solving skills with high attention to detail.
• Effective communication and negotiation abilities.
• Proficiency with claims management software and standard office applications.
• A proactive and diligent approach to workload management.

Benefits

• Competitive annual salary with regular performance appraisals.
• Comprehensive benefits including health and dental insurance.
• Company pension plan.
• Structured training and career development pathways.
• A supportive and professional team atmosphere in our Norwich office.