Insurance Claims Handler

About the Role

Our client is looking for a dedicated and conscientious Insurance Claims Handler to join their busy team in Bradford . This role is crucial for ensuring that claims are processed efficiently, accurately, and with a high level of customer care. You will manage the claims process from start to finish, liaising with policyholders, assessing claims, and coordinating settlements. This is an excellent opportunity for someone with strong communication and organizational skills to develop their career within the insurance sector in West Yorkshire , working within a company that values integrity and client satisfaction.

Key Responsibilities

• Receive, record, and manage insurance claims from policyholders.
• Assess claims validity and coverage based on policy terms and conditions.
• Communicate clearly and empathetically with claimants throughout the claims process.
• Gather necessary documentation and evidence to support claim investigations.
• Negotiate settlements with claimants and third parties where appropriate.
• Ensure all claim activities are accurately recorded in the claims management system.

Requirements

• Previous experience in handling insurance claims or a similar customer service role.
• Strong understanding of insurance principles and policy wordings.
• Excellent communication, negotiation, and problem-solving skills.
• High level of accuracy and attention to detail in documentation and assessment.
• Proficiency with computer systems and claims management software.
• Ability to work efficiently under pressure and manage a varied caseload.

Benefits

• Competitive salary package for the role.
• Full-time employment with a structured work schedule.
• Opportunities for professional development and advancement within the claims department.
• Company-provided training on claims handling procedures and systems.
• Employee benefits including health insurance and pension contributions.
• A supportive and professional team environment in Bradford .