Insurance Policy Administrator

About the Role

Our client is seeking a diligent and organized Insurance Policy Administrator to join their operational team in Liverpool . This role is essential for the smooth processing and management of insurance policies, ensuring accuracy and excellent service for our policyholders. You will handle policy issuance, endorsements, renewals, and general queries, working closely with sales, claims, and customer service departments. This is a fantastic opportunity for an individual with strong administrative skills to build a career within the dynamic UK insurance industry.

Key Responsibilities

• Process new insurance policy applications, endorsements, cancellations, and renewals accurately and efficiently.
• Verify policy details, ensuring compliance with underwriting guidelines and regulatory requirements.
• Respond to customer and broker inquiries regarding policy information, coverage, and billing.
• Maintain policy records and databases, ensuring data integrity and completeness.
• Liaise with internal departments and external stakeholders to resolve policy-related issues.
• Generate policy documents and other relevant correspondence.

Requirements

• Previous experience in an administrative or customer service role, preferably within the insurance sector.
• Excellent attention to detail and accuracy in data entry and document processing.
• Proficiency in Microsoft Office Suite, particularly Word and Excel.
• Strong organizational and time-management skills, with the ability to manage multiple tasks.
• Good communication and interpersonal skills, with a customer-centric approach.

Benefits

• Competitive starting salary with opportunities for progression.
• Structured office-based work environment fostering a strong team spirit.
• Company-provided training on insurance products and systems.
• Private medical insurance and access to a wellness program.
• Generous holiday entitlement and company pension scheme.