Insurance Policy Administrator

About the Role

Our client is seeking a meticulous and organised Insurance Policy Administrator to join their growing team in Cardiff . This role is essential for ensuring the smooth and accurate management of insurance policies throughout their lifecycle. You will be responsible for processing policy applications, renewals, and amendments, maintaining precise records, and providing excellent administrative support to both customers and internal teams. If you have a keen eye for detail and a passion for delivering exceptional administrative service within the insurance industry, this remote opportunity in Cardiff is ideal for you.

Key Responsibilities

• Process new insurance policy applications, renewals, endorsements, and cancellations accurately and efficiently.
• Maintain up-to-date and accurate policy records within the company's database and administrative systems.
• Respond to customer and broker inquiries regarding policy details, coverage, and administrative procedures via email and phone.
• Prepare and issue policy documents, certificates, and other relevant correspondence.
• Liaise with sales, claims, and underwriting departments to ensure seamless policy administration.
• Support the implementation of new administrative processes and system enhancements for policy administration .

Requirements

• Previous experience in an administrative role, preferably within the insurance or financial services sector.
• Exceptional organisational skills and the ability to manage multiple tasks with a high degree of accuracy.
• Strong written and verbal communication skills for effective stakeholder interaction.
• Proficiency in using administrative software, including databases and Microsoft Office Suite.
• A proactive approach to problem-solving and a commitment to high-quality service delivery.
• Ability to work independently and effectively in a remote working environment.

Benefits

• Competitive starting salary for an Insurance Policy Administrator .
• Fully remote working arrangement, offering flexibility and work-life balance.
• Comprehensive training and ongoing professional development support.
• Company-sponsored pension scheme and additional health benefits.
• A supportive virtual team environment focused on collaboration and mutual success.