Insurance Policy Administrator

About the Role

Our client is looking for a highly organized and detail-oriented Insurance Policy Administrator to join their fully remote operations team. This role is crucial for ensuring the smooth and efficient administration of insurance policies, from issuance to renewal and amendments. You will be the backbone of our client's policy management system, providing essential support to both policyholders and internal departments. This position is ideal for individuals who thrive in a structured, remote environment and possess a keen eye for accuracy and a commitment to excellent administrative service, supporting a wide range of insurance products.

Key Responsibilities

• Process new insurance policy applications, endorsements, renewals, and cancellations accurately and in a timely manner.
• Verify policy details, ensuring data integrity within the administration systems.
• Respond to policyholder inquiries regarding coverage, billing, and policy status via email and phone.
• Liaise with underwriters and sales teams to resolve policy discrepancies and customer queries.
• Generate policy documents, certificates, and other related correspondence.
• Assist with the maintenance and updating of policyholder records.

Requirements

• Previous experience in insurance policy administration or a similar administrative role is essential.
• Strong understanding of insurance terminology and policy structures.
• Exceptional attention to detail and accuracy in data entry and processing.
• Proficiency with administrative software and CRM systems.
• Excellent written and verbal communication skills for remote interaction.
• Ability to work autonomously and manage workload effectively in a remote setting.

Benefits

• Competitive salary.
• Fully remote working arrangement with dedicated home office support.
• Company-provided equipment.
• Comprehensive health and wellness benefits.
• Paid time off and public holiday allowance.