Insurance Policy Administrator

About the Role

Our client is searching for a dedicated and organized Insurance Policy Administrator to join their team, remotely supporting operations based in Manchester . You will be responsible for the accurate and efficient administration of insurance policies, from issuance to renewal and endorsement. Your duties will involve processing policy documents, updating customer records, and responding to policyholder inquiries with professionalism and efficiency. This role is perfect for an individual who excels at administrative tasks, possesses excellent attention to detail, and thrives in a structured, remote working environment, ensuring seamless policy management and customer satisfaction.

Key Responsibilities

• Process new insurance policy applications, renewals, and endorsements accurately and efficiently.
• Update and maintain policyholder records in the company's database, ensuring data integrity.
• Generate and dispatch policy documents, schedules, and certificates.
• Respond to customer and broker queries regarding policy details, coverage, and administrative procedures.
• Liaise with underwriters and claims departments to resolve policy-related issues.
• Ensure compliance with all company policies and regulatory requirements in policy administration.

Requirements

• Previous experience in an administrative role, ideally within the insurance or financial services sector.
• Exceptional attention to detail and accuracy in data entry and document handling.
• Proficiency in using administrative software and CRM systems.
• Strong organizational and time management skills, with the ability to manage multiple tasks.
• Excellent written and verbal communication skills for clear and concise correspondence.

Benefits

• Competitive salary and regular performance reviews.
• Fully remote working arrangement offering excellent work-life balance.
• Comprehensive health and wellness benefits package.
• Company-provided equipment and support for home office setup.
• Opportunities for training and career progression within the insurance industry.