Insurance Policy Administrator

About the Role

Our client is looking for a detail-oriented and proactive Insurance Policy Administrator to join their fully remote operations team. This role is crucial for ensuring the smooth administration of insurance policies, including renewals, endorsements, and cancellations. You will be responsible for maintaining accurate policy records and providing excellent support to policyholders and internal teams. This is an ideal opportunity for an organized individual seeking a flexible, remote role within the vibrant insurance industry, contributing to the efficient delivery of services from anywhere.

Key Responsibilities

• Process new insurance policy applications, renewals, endorsements, and cancellations accurately and efficiently.
• Maintain up-to-date and accurate policyholder records in the company's database systems.
• Respond to policyholder inquiries regarding coverage, billing, and policy changes via email and phone.
• Prepare and issue policy documents, certificates, and other relevant correspondence.
• Liaise with sales agents and underwriting teams to resolve policy-related queries and issues.
• Ensure compliance with company procedures and regulatory requirements in all policy administration tasks.

Requirements

• Previous experience in an administrative role, preferably within the insurance sector .
• Strong organizational skills and meticulous attention to detail.
• Proficiency in using computer systems, including databases and standard office software.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and prioritize effectively in a remote setting.
• Familiarity with insurance terminology and policy types is a plus.

Benefits

• Competitive pro-rata salary based on a part-time schedule.
• Fully remote working arrangement with flexible hours.
• Paid time off and holiday entitlement.
• Access to online training and development resources.
• A supportive and efficient remote working culture focused on teamwork.