Insurance Policy Administrator

About the Role

Our client is seeking a highly organized and detail-oriented Insurance Policy Administrator to join their team in Norwich . This role is fundamental to the smooth operation of the insurance department, involving the accurate processing and management of insurance policies. You will be responsible for data entry, policy issuance, amendments, and liaising with both internal departments and external clients to ensure all policy details are correct and up-to-date. If you possess excellent administrative skills and a methodical approach, this is a great opportunity to grow your career in the insurance sector in Norwich .

Key Responsibilities

• Process new insurance policy applications, ensuring all information is accurate and complete.
• Issue policy documents, endorsements, and renewal notices to clients and brokers.
• Handle policy amendments, cancellations, and mid-term adjustments efficiently.
• Maintain accurate policy records in the company's administration system.
• Respond to inquiries from clients, brokers, and internal teams regarding policy details.
• Assist with the preparation of reports related to policy administration and renewals.

Requirements

• Previous experience in an administrative role, preferably within the insurance industry.
• Excellent data entry skills and a high level of accuracy.
• Proficiency in using Microsoft Office Suite, particularly Word and Excel.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Good communication and interpersonal skills, with a customer-focused approach.

Benefits

• Competitive entry-level salary with potential for salary reviews based on performance.
• Structured training program to develop your knowledge of insurance policies and administration.
• Comprehensive benefits package including health insurance and pension contributions.
• Generous holiday entitlement and a supportive team environment.
• Opportunities for career progression within insurance administration in Norwich .