Insurance Policy Administrator

About the Role

Our client is seeking an organised and meticulous Insurance Policy Administrator to join their supportive team in Wolverhampton . This role is key to the smooth operation of the policy administration department, ensuring accuracy and efficiency in managing insurance policies throughout their lifecycle. You will be responsible for processing new business, renewals, and mid-term adjustments, maintaining excellent customer service standards. This hybrid position offers a great opportunity to develop your career within the dynamic insurance sector in the West Midlands , working in a collaborative and professional environment.

Key Responsibilities

• Process new insurance applications accurately and efficiently.
• Manage policy renewals, ensuring timely communication and documentation.
• Handle mid-term policy adjustments and endorsements.
• Respond to customer inquiries regarding policy details and changes.
• Maintain accurate policy records in the company's administration system.
• Liaise with underwriters and sales teams to resolve policy-related queries.

Requirements

• Previous administrative experience, ideally within the insurance industry or a related financial services environment.
• Excellent attention to detail and accuracy in data entry and record-keeping.
• Strong organisational and time-management skills.
• Proficiency in Microsoft Office Suite, particularly Word and Excel.
• Good communication and customer service skills.
• Familiarity with insurance terminology and policy structures is an advantage.

Benefits

• Competitive salary and benefits package.
• Hybrid working model combining office-based teamwork with remote flexibility.
• Private health insurance and life assurance.
• Generous annual leave and company pension contribution.
• Opportunities for training and career progression within the insurance field.