Insurance Policy Administrator

About the Role

Our client is seeking a meticulous and organised Insurance Policy Administrator to support their operations in Edinburgh . You will be responsible for the accurate processing, maintenance, and administration of insurance policies throughout their lifecycle. This role is vital for ensuring policy data integrity and providing excellent service to both internal teams and external policyholders. You will work in a structured office environment with the benefit of hybrid working arrangements, collaborating closely with underwriters and customer service teams.

Key Responsibilities

• Process new policy applications, endorsements, and cancellations accurately and efficiently.
• Maintain policy records in the administration system, ensuring data accuracy and completeness.
• Generate policy documents, renewal notices, and other correspondence.
• Respond to policy-related queries from underwriters, sales teams, and external partners.
• Assist with premium reconciliations and financial administration tasks as required.

Requirements

• Previous experience in an administrative role, preferably within the insurance or financial services industry.
• Strong attention to detail and accuracy in data entry and record keeping.
• Proficient in using administrative software and MS Office, particularly Excel.
• Good communication and organisational skills.
• Ability to manage multiple tasks and meet deadlines in a busy office environment in Edinburgh .

Benefits

• Competitive salary and regular performance reviews.
• Company pension scheme and life assurance.
• Opportunities for training in insurance administration and systems.
• Generous holiday allowance and company benefits.
• Hybrid working model offering a balance between office and home work in Edinburgh .