Interim Head of Survivor Services

Interim Head of Survivor Services

Interim contract, 4-6 months

Remuneration: £50,000-£55,000 per annum, pro rata
Location: South London, four days per week in the office and one day from home

About the opportunity

We are seeking an experienced operational leader for a specialist organisation supporting women, girls and children.

With demand for support continuing to grow, this interim role offers an opportunity to strengthen service delivery, improve operational processes and help ensure survivors receive the support they need as effectively as possible.

About the role

You will oversee the operational running of adult counselling, children and young people's services, advocacy and a support line, working closely with senior colleagues to ensure services are effective, well managed and responsive to demand.

Key responsibilities include:

Operations and service improvement: Strengthening processes and systems to improve efficiency and service delivery.

Waiting lists and capacity: Monitoring demand, caseloads and waiting times, identifying solutions to reduce delays.

Safeguarding and quality: Acting as a Designated Safeguarding Lead on a rota, supporting complex cases and overseeing risk and compliance.

People leadership: Jointly managing Managers, providing clear direction and support.

About you

We are looking for people with:

Experience managing operations within a client-facing service in the charity, health, social care or public sector

Confidence managing waiting lists or service capacity, producing reports for commissioners and funders, overseeing case management systems and leading improvements to processes.

Solid understanding of safeguarding for adults and children

Above all, you will be a collaborative, solutions-focused leader committed to equitable access to services and supporting women and children.

How to apply

Candidates should apply through Giving Back Recruitment through the Apply Now button below.

Closing date: Sunday 1st November 2026

CVs will be reviewed and candidates submitted on a rolling basis, so early applications are strongly recommended.

The successful candidate will be available to start in November 2026.

This post is open to female applicants only, as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.