Internal Sales Advisor / Customer Services Representative

Vacancy – Internal Sales Advisor

As an Internal Sales Advisor, you will work in our UK internal sales team. Your role will be to support our National Account Managers to nurture and grow existing accounts, and to support the development of new customer opportunities.

Company overview

We understand that our people are what makes us successful in our goal of being the leading global provider of PPE, workwear and safety solutions.

You’ll be joining a company where personal growth is promoted and where equal opportunities for progression are offered to all members of staff. We strive to create a supportive working environment for all of our employees.

It’s our integrity, passion and work ethic that brings the Beeswift team together.

Key duties

• Provide best in class customer service to our customer base and internal stakeholders

• Make outbound calls to identify customer needs with a view to increasing orders and basket of products

• Collaborate effectively with our National Account Managers to maximise our sales opportunities based on customer feedback

• Complete order entries and prepare quotations via our online portal accurately and in a timely manner

• Liaise with internal departments, including our warehouse, on any customer support enquiries

• Resolve and reduce escalations with a proactive and positive attitude

Key skills and attributes

• Ability to build a strong rapport

• Team player

• Highly motivated, passionate individual striving to learn and develop

• A continuous improvement mindset

• Good MS Office skills (Excel, Outlook and PowerPoint)

• Excellent verbal and written communication skills

Please be aware that the successful applicant will be required to provide evidence of their settled status in the UK.

Package and benefits

Full-time working hours are between 8.30am and 5.30pm and totalling 37.5 hours per week with a 30- minute unpaid lunch break.

Other benefits include:

• 33 days’ annual leave per annum, including Bank Holidays (increasing to a maximum of 38 days’ annual leave through our long service recognition scheme)

• Enhanced Maternity and Adoption/ Paternity Leave

• Enhanced pension package, with an employer contribution of 8%

• Life insurance of 5x annual salary

• Health insurance cover in the event of longterm sickness

Our office is newly refurbished and there is free on-site parking.

Company information

Beeswift is a manufacturer and wholesaler of personal protective equipment, workwear and medical supplies. As a leading supplier and manufacturer within our industry, we provide quality PPE from head to toe, offering customers superior durability and improved comfort. From our 144,000 sqft Headquarters in Birmingham, we distribute globally from stock.

We pride ourselves on our ethical standards, holding a number of accreditations and associations including the Ethical Trade Initiative (ETI), EcoVadis (Gold standard), members of Sedex, BSIF (British Safety Industry Federation), RSSS (Registered Safety Supplier Scheme) and BHTA (British Healthcare Trade Association). We also hold ISO 9001:2015 and 14001:2015 and ISO 45001:2018 certifications.

We are “Focused On Safety