IT & Systems Lead - Law Firm - Newcastle upon Tyne
- Tyne And Wear
- Permanent·On-site
- Full time
Job Description
IT & Systems Lead - Law Firm - Newcastle upon Tyne Location: Newcastle upon Tyne (regular travel to Leeds)
Salary: Competitive, dependent on experience
Job Type: Full Time Permanent
An excellent opportunity has arisen for an experienced IT & Systems Lead to join a well-established and highly regarded law firm in Newcastle upon Tyne.
This is a varied, hands-on position combining IT support, Microsoft 365 administration, business systems management, technology projects and process improvement.
Working closely with the Director of Operations, you will take ownership of the firm's day-to-day IT operations across its Newcastle and Leeds offices, helping to improve systems, efficiency and user experience.
The Role
- Providing day-to-day IT support and troubleshooting technical issues.
- Managing Microsoft 365, including Outlook, Teams, SharePoint and OneDrive.
- Supporting Power Platform, Power Automate, Dynamics CRM and business systems.
- Coordinating external IT suppliers and resolving support issues.
- Supporting technology upgrades, automation, AI tools and systems improvements.
- Managing IT equipment, user access, licences and onboarding.
- Delivering systems training and supporting cybersecurity and compliance.
About You
- Experience in IT support, systems administration or technology operations.
- Strong Microsoft 365 knowledge, particularly SharePoint.
- Knowledge of Power Platform, automation and business systems.
- Excellent problem-solving, communication and organisational skills.
- Confident supporting non-technical users and coordinating external suppliers.
- Willingness to travel regularly between Newcastle and Leeds.
Previous law firm experience would be advantageous but is not essential.
Why Apply? This is a fantastic opportunity for an experienced IT Support Analyst, Systems Administrator, IT Manager or Technology Specialist looking to step into a broader role with greater responsibility and influence.
You'll work closely with senior management, take ownership of technology operations and play a key role in developing the firm's IT systems and digital capabilities.
Interested? Apply today or get in touch for a confidential discussion.