IT Operations Leader - Cloud, ITIL & Service Delivery

Jobtailor in London is seeking a senior IT leader to head IT Operations and Service Delivery for the Dental business. You will oversee IT infrastructure across cloud platforms, networks, telephony, end-user computing and on-premise systems, ensuring availability and performance.

You will drive disaster recovery, business continuity, and the ITIL-based service management framework, lead Service Desk and major incident teams, coach a high-performing group, and manage supplier relationships in a

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