IT Service Desk Specialist - 1st Line Support

Som3 is seeking a customer-focused IT Service Desk Analyst to join our busy IT team. You’ll be the first contact for over 1,600 users, providing high-quality 1st line support and ensuring incidents are resolved efficiently with an outstanding customer experience.

The role is ideal for someone with previous IT Service Desk experience who enjoys troubleshooting across a range of technologies and working in a fast-paced environment.

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