IT Support Tech (1st/2nd Line) – Office 365 & AD Pro

Hypercreate Ltd in the United Kingdom is seeking a dedicated IT Technician to deliver 1st and 2nd line support across the business, using ticketing systems, phone and in-person help. You will troubleshoot hardware, software, networking issues; manage Active Directory and Office 365 accounts; onboard new devices; maintain asset inventories.

The role requires clear communication to non-technical staff and a customer-focused mindset, with strong problem-solving abilities in a fast-growing

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