Jira Service Management Specialist – ITIL & Automation

GEDU in the United Kingdom seeks a Jira Developer (JSM) to design, configure, and maintain our Jira Service Management platform, aligning with ITIL standards and enabling agile process automation across IT and business teams.

You will implement workflows, automation, and APIs, administer users and permissions, integrate JSM with enterprise tools, and support incident, problem, change, and service request management while upholding security and governance.

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