Junior E-commerce Assistant

About the Role

Our client is looking for an enthusiastic and organized Junior E-commerce Assistant to support their online retail operations. This hybrid role offers a blend of remote work and on-site collaboration, providing a dynamic learning environment. You will assist with various day-to-day tasks, including website updates, order processing, customer inquiries, and inventory management. This is an excellent opportunity for someone looking to gain hands-on experience in the e-commerce industry, working closely with experienced professionals and contributing to the smooth running of the online store.

Key Responsibilities

• Assist with uploading and updating product listings on the e-commerce website, including descriptions, images, and pricing.
• Process and manage online orders, ensuring accuracy and timely fulfillment.
• Respond to customer inquiries via email and chat, providing excellent service and support.
• Help maintain accurate inventory levels and assist with stock takes.
• Support the marketing team with the creation and scheduling of social media posts.
• Perform general administrative tasks to support the e-commerce department.

Requirements

• Previous experience in an administrative or retail support role is advantageous.
• Familiarity with e-commerce platforms and online marketplaces is a plus.
• Strong organizational skills and attention to detail.
• Good written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• A proactive attitude and willingness to learn new skills.

Benefits

• Part-time position with flexible working hours.
• Hybrid work model combining remote and office-based work.
• Competitive hourly wage.
• Opportunities for training and skill development within the e-commerce sector.
• A supportive and friendly team environment.