Junior E-commerce Cyber Assistant

A growing e-commerce business in the East Midlands is seeking a proactive and tech-savvy individual to join their team as a Junior E-commerce Cyber Security Assistant.

This entry-level role is ideal for someone looking to start a career in cyber security and IT within a fast-paced online retail environment, supporting the protection of customer data, online platforms, and digital systems.

Key Duties

• Provide first-line IT support for internal users across e-commerce platforms, order systems, and office technology

• Assist with monitoring website and platform security, identifying suspicious activity such as unauthorised access attempts or unusual traffic patterns

• Support the protection of customer data and payment systems, ensuring adherence to data security standards

• Help maintain secure user access to key systems

• Assist with vulnerability checks on websites, plugins, and integrations, escalating any risks to senior team members

• Support routine updates and patching of system

• Log and document all IT support and security-related issues in line with internal processes

• Assist in responding to basic cyber incidents, such as phishing emails or compromised accounts

• Contribute to improving cyber-awareness across the business by supporting basic staff guidance and best practices

Candidate Requirements

• Strong interest in cyber security, IT systems, and online business environments

• Basic understanding of e-commerce platforms or websites (training will be provided)

• Good problem-solving skills with attention to detail

• Clear communication skills

• Awareness of online risks such as phishing, malware, and data breaches (ideal)

• Ability to prioritise tasks in a fast-moving environment