Key Account Manager

About the Role

Our client is seeking a highly skilled and relationship-focused Key Account Manager to manage and grow their most important client relationships in the Liverpool area. This strategic role involves understanding the complex needs of major accounts, developing tailored solutions, and ensuring long-term partnership success. You will act as the primary point of contact, advocating for client needs internally and driving value through effective account strategy. This is a challenging yet rewarding position for a seasoned sales professional who excels at building trust and delivering consistent value to high-profile clients.

Key Responsibilities

• Develop and execute strategic account plans for a portfolio of key clients.
• Act as the main liaison between clients and internal departments to ensure seamless service delivery.
• Identify opportunities for growth and expansion within existing key accounts.
• Negotiate contract renewals and upsell opportunities to meet revenue targets.
• Conduct regular business reviews with clients to assess satisfaction and identify areas for improvement.
• Provide strategic insights and solutions to help clients achieve their business objectives.

Requirements

• Substantial experience (5+ years) in key account management or a similar strategic sales role.
• Demonstrated ability to manage large, complex, and high-value accounts.
• Excellent negotiation, presentation, and strategic thinking skills.
• Strong understanding of client business drivers and industry trends.
• Proven track record of meeting or exceeding retention and growth targets.
• Bachelor's degree in Business Administration, Marketing, or a related field.

Benefits

• Highly competitive salary and bonus structure tied to account performance.
• Comprehensive health, dental, and vision insurance.
• Company car or generous car allowance.
• Significant investment in professional development and training.
• An opportunity to work with influential clients in the Liverpool region.