Key Account Manager

About the Role

Our client is seeking a strategic and experienced Key Account Manager to manage and grow relationships with their most important clients in the Bristol region. This role is critical for ensuring client retention, satisfaction, and identifying opportunities for further business development. You will act as the main point of contact, understanding the strategic objectives of these key accounts and aligning our client's solutions to meet those needs. The ideal candidate will possess exceptional relationship-building skills, a strong commercial acumen, and a proven ability to manage complex client portfolios, contributing significantly to our client's sustained success in Bristol .

Key Responsibilities

• Develop and execute strategic account plans for key clients to ensure long-term partnership success.
• Serve as the primary liaison between key clients and internal departments, ensuring seamless communication and service delivery.
• Identify opportunities for growth within key accounts through upselling, cross-selling, and strategic collaboration.
• Negotiate contracts and service level agreements to ensure mutual benefit and client satisfaction.
• Monitor client performance and proactively address any potential issues or risks.
• Conduct regular business reviews with key stakeholders to present performance data and strategic plans.

Requirements

• Minimum of 5 years' experience in Key Account Management or a similar strategic client-facing role.
• Demonstrated success in managing large, complex client relationships and achieving revenue growth targets.
• Exceptional negotiation, communication, and presentation skills.
• Strong analytical and strategic planning abilities.
• Proven ability to understand client business needs and align them with product/service offerings.
• Bachelor's degree in Business, Marketing, or a related field.

Benefits

• Attractive base salary with a significant performance-based bonus potential.
• Comprehensive benefits package including health, dental, and vision insurance.
• Company car or travel allowance provided.
• Access to executive training and development programs.
• A collaborative and results-oriented work environment in Bristol .